binocular and telescope technical services
Specialising in Binocular and Telescope servicing and repairs 
This template is provided by OpenElement and was made in partnership with Sensode.
A complete FAQ is available describing various elements composing it (see the FAQ page in the Site Explorer on the left).
In case of questions, please visit the forum.
This text block can safely be removed and will not appear on the page.
ABOUT

Welcome  
 
New home based binocular, telescope and optical repair service located in Heidelberg/Viewbank area. This innovative and exciting business is owned and operated by Anthony, former Manager of the “Binocular & Telescope Shop” in Melbourne.  
 
Anthony has over 15yrs in the optical retail profession and is experienced in servicing and repairing a wide range of Binoculars, Telescope and Optical equipment. He has extensive knowledge of Guan Sheng Optical, Meade, Skywatcher, Celestron and Orion telescopes as well as binoculars of all types.  
 
Anthony is also able to engineer and machine parts for various astronomical and optical applications.
Business hours are between 10.30am to 5.30pm weekdays and Saturday by appointments. If you have any enquires please don't hesitate to contact me, see contact details below.
About Me
For the pass eleven years I have work in the optical retail industry. At the beginning I had a short tenure working for Roger Davis at The Binocular and Telescope Service Centre, Heidelberg. In 2005 I commenced working for The Binocular and Telescope Shop when they opened a branch in Camberwell, Initially as a Sales Person/Technician, then Senior Technician and finally Store Manager. During that time I have serviced and repaired Meade, Skywatcher, Celestron, Tele Vue and Orion telescope plus a range of binoculars and spotting scopes such as Swarovski, Leica, Nikon, Olivon, Bushnell, Gerber, Pentax and Knous. 
 
I have been fascinated in astronomy and optics since the age of 10. I build my first telescope, an 8” Newtonian as a Year 10 project in 1983, receiving an award for “Metal Work”. My next telescope was a 10” Newtonian which was completed in time for the Comet Shoemaker-Levy 9 back in 1994. My most recent telescope that I built is a 12.5” truss tube telescope, which by far my favourite telescope.  
 
I have the skill and knowledge required for binocular and telescopes repairs and am great with my hands, I love creating things. I have over the years created many parts for telescopes to suit various needs such as telescope making and astrophotography. Plus I have been known to build a pergola and renovate bath rooms, laundries and ensuites. In my spare time I am also very adept at repairing and servicing a range of bicycles.
Servicing
BINOCULAR SERVICING
Double Image?  Out of Focus? 
 
Binoculars, like other optical devices, are a sensitive piece of optical equipment. Regular cleaning and servicing are important for looking after the mechanics of your optics. 



For more information regarding our services please follow the link below.
TELESCOPE SERVICING
Over time, like any instrument – your telescope will benefit from a General Service.  BATTES would like to give you the opportunity to help you look after your telescope, regardless of it’s make or age and keep it in tip-top condition. There are many telescopes on the market but all will perform much better with regular service and maintenance.

For more information regarding our services please follow the link below.
MOUNT SERVICING
Your mount  will needs a little TLC from time to time. When you use your mount, some wear and tear is bound to occur, whether a part breaks or wears out, or a scratch appears. I can offer repair, replacement, and upgrade parts for most popular range of mounts such as Skywatcher, Meade and Celestron.


For more information regarding our services please follow the link below.
faqs
BINOCULARS
Q. Do my binoculars need regular servicing?  
 
A. Simply put, yes. After you have been using them for a while dirt will build up on the outside. In a porro prism design binocular, this dirt can ingress under the eyepieces and fall onto the prisms. In all designs the build-up of body oils, from your hands or from your eye region, onto the binocular rubber, will eventually cause the rubber to deteriorate.  
 
Q. Why am I seeing two images?  
 
A. This means that your binoculars are out of collimation. Your binocular type will determine as to how long collimation will take. Some designs do not make collimation an easy task, but all binoculars can be collimated.  
 
Q. I have scratches on the lenses, can this be repaired?  
 
A. No. Once a lens is scratched it needs to be completely replaced. You cannot regrind and polish the surface and maintain the specification of the lens.  
 
Q. I have lost/broken a part of my binocular, can I get this part from you?  
 
A. BATTES can source most parts from local wholesale companies. We have the ability to fabricate some parts as well should the need arise.
TELESCOPES
Q. I have bought a telescope, and it is factory collimated. Do I have to bother about collimating it?  
 
A. Yes, most likely. If you have a factory-collimated refractor, Schmidt-Cassegrain, or Maksutov, you could very well leave the collimation alone and have a good chance of enjoying the excellent performance of your telescope for years to come. With a Newtonian, chances are less, for several reasons:  
 
The main mirror must be held in place without stress that could bend it and change the optical figure, and cannot be rigidly held - it may shift slightly whenever you transport or shake the tube. The secondary mirror is also held by a "spider" that may change its position ever so slightly, and as we will see, it doesn’t take much to disturb the collimation enough to really matter. If you move your telescope to darker skies and back, and particularly if you have one with truss tubes that you assemble and disassemble, you must be able to check the collimation each night out, and you must be able to tweak it whenever needed.  
 
Even if your telescope was factory collimated before shipping, it may have been on its longest journey ever before it reached you, and chances are great that it has lost much of its collimation. If you learn how to check the collimation, you will know whether or not your telescope is ready to deliver its best.  
 
Q. Do telescope need regular servicing?  
 
A. Yes, after you have been using the telescope for a while dust will build up on the optical surface, the mount maybe come unstable as moving parts may loosen or become worn through use, particularly the commercially available dobsonian mounts. 
 
Q. My equatorial mount does not track accurately?  
 
A. Most low end equatorial mounts will work quite well out of the boxes but they often require adjustments, particularly in regards to worm gear adjustments to improve periodic error. Taken to extremes the mount can be strip down, cleaned, rebuilt and adjusted, often called hyper tuning.  
 
Q. When I look through my telescope the stars look coma shape?  
 
A. This means that the telescope requires collimation. Collimating a telescope is lining up its optical components (lenses, mirrors, prisms, eyepieces) in their proper positions. This should be accurately done, or else the image quality will suffer. Different telescope types, like Newtonian, Schmidt-Cassegrain, or refractors all need good collimation. However, they have quite different optical components and therefore require different methods. 
 
Q. As I turned on my GOTO Telescope it made a frizzling sound and I smelt burning inside. The light still works and the Hand controller works, but no movement in the motor. 
 
A. Stop right there and disconnect the power, do not even attempt to reconnect the power supply. Possible cause is that the polarity is the wrong way around and one or more of the electronic componentry has been short circuit causing the burning odor. The short circuit componentry will require replacement.
terms and Conditions
PAYMENT
Payment for all repairs can be paid for in the following methods: 
 
◦Cash 
◦Direct Deposit 
◦Money Order 
◦Cheque (subject to clearance) 
◦Credit/Debit Cards









































SHIPPING
How should I send my damaged equipment?  
 
Firstly, pack the equipment in a cardboard box that will give enough room for any packing to absorb motion that should be imparted to the box by couriers or the mailman. With binoculars, for example, a box that is roughly twice each of the dimensions of the binoculars is good. If the binoculars are in a case and when you shake the case you can hear/feel the binoculars moving, then some packing material in the case is also required. Wrap the binoculars in bubble wrap and ensure that the binoculars do not move in the shipping box. For some small telescopes a cardboard tube works well, with the scope rolled up in bubble wrap. There should be at least five centimetres of packing between the ends of the scope and the press on plastic ends. The plastic ends should be then securely be taped into place.  
 
The rule is that you should never let the sides or ends of the equipment touch the inside of the shipping box. Always err on the side of caution and overdo the bubble wrap! The repaired equipment will be sent back to you in the same box and you don’t want it damaged by couriers before you even get it back.  
 
Australia Post has various size boxes that can be used.  
 
Even with adequate packing things can be damaged in transit.  
 
Nowadays Australia Post has a tracking number on all parcels registered for postage. Take a note of this number which appears on your receipt as it can be used on their website to find a missing parcel. You can also send it by Registered Mail but an extra charge applies. Australia Post website has a postage calculator if you are concerned about the cost of mailing
WARRANTY
LIMITED WARRANTY ON REPAIRED ITEMS  
 
All repairs are warranted for a period of 90 days from the date of shipment. This warranty only applies to those parts which were found to be defective and repaired at that time.  
 
This warranty does not apply where damage is caused by other factors including, without limitation:  
 
1. Normal wear and tear  
2. Abuse, mishandling, accident or failure to use correctly  
3. Exposure to moisture (including rain, rivers, oceans, fog & mists)  
4. Infiltration of foreign particles  
5. Servicing or modification by other servicing agents or person  
6. Use of the item with incorrect accessories, attachments or devices  
7. Shipment or other means of transit, including postage. (Control of the item cannot be maintained once it has left the hands of BATTES for return via post or courier.)






















CONTACT
Want to know more? You can contact us by this form.
CONTACT ADDRESS

anthony@battes.com.au

M : 0411 246 802

11 Diane Crescent, Viewbank, Vic 3084

send
©2016 - OPENELEMENT. TEMPLATE directed by  SENSODE